Customer Service Representative

Job ID
19877
Category
Customer Care

Job Description

Are you a people person? Are you passionate about interacting directly with customers and helping to resolve their issues?
 
As a Customer Service Representative, you will handle customer service inquiries regarding products, services, and site navigation in a professional and efficient manner. The selected candidate will follow guidelines to support our commitment to providing world-class service to our customers.
 
 
Your role will involve:
- Answering all customer inquiries in a courteous and professional manner
- Performing accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures
- Using appropriate systems and available resources as necessary to assist in responding to each request
- Supporting and providing information to all internal and external customers in a professional and courteous manner
- Participating in cross-functional communications and meetings to support the team/domain/center
- Performing additional responsibilities as required
 
In return you will bring:
- The ability to provide excellent customer service while multi-tasking
- Previous experience in a multi-channel customer service environment is preferred
- Knowledge of and/or interest in internet/web technologies
- Highly motivated to act independently and to acquire additional knowledge or skill sets that will aid in the role
- Proficient verbal and written communication skills
- A willingness to receive and act on feedback from various sources
- The ability to learn new technology quickly and the ability to use multiple systems
 
Apply today and take advantage of this exciting opportunity to be a part of this global, fast-paced and dynamic organization. 
 
 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.