• Specialist, Customer Care UK

    Job ID
    Customer Care
  • Job Description

    Are you passionate about interacting directly with customers and helping to resolve their issues?
    As a CARE Representative, you will handle customer service inquiries regarding products, services and site navigation in a professional and efficient manner. The selected candidate will follow established guidelines to support our commitment to providing world-class service
    Your role will include:
    - Answering all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner
    - Performing accurate diagnosis of inquiries and provide appropriate solutions/responses based on defined procedures
    - Using appropriate systems and available resources as necessary to assist in responding to each request
    - Supporting and providing information to all internal and external customers in a professional and courteous manner
    - Participating in cross-functional communications and meetings to support the team/domain/center
    - Performing additional responsibilities as required
    In return you will bring:
    - Undergraduate degree in Marketing or Business Administration preferred
    - Strong command of the English
    - At least one (1) year of customer service experience
    - Previous experience in a multi-channel customer service environment preferred
    - The ability to provide excellent customer service while multi-tasking
    - Experience with graphic design and/or photo imaging design software a plus
    Apply today and take advantage of this exciting opportunity to be a part of this global, fast-paced and dynamic organization.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.