Systems Administrator

Job ID
23968
Category
Default

Job Description

Cimpress N.V., the parent company of Vistaprint, is a billion dollar publically-traded company (NASDAQ:  CMPR) with a strong global presence.  A large part of our success stems from the talented people who we hire in our technology fields.   The Client Technology Services (CTS) team is looking for an experienced Systems Administrator who has knowledge of Apple and Windows platform technologies.  This candidate should have a track record with integrating PC hardware in an enterprise environment with the use of popular management tools.  While candidates should have a strong technical background, they should also possess excellent communication and customer service skills.
 
Soft Skills:
- This position requires a consistently self-motivated individual
- Excellent customer service and troubleshooting skills
- Strong professional presence (well-spoken and ability to remain poised under stress)
- Strong ability to coordinate well (prioritize and balance project work with day-to-day)
- Ability to advocate better solutions when users present an inefficient one (decide whether or not their requests are the best solution for the requirements)
- Works well with other teams from various cultures located globally
- Ability actively update co-workers and management on initiatives without being prompted
- Experience working well with outside vendors (hardware, software, services, etc.)
 
Technical Skills:
 
In depth knowledge of business IT technologies
- Proficient working knowledge of Mac OS X versions with main emphasis on High Sierra 10.13
- High proficiency with Microsoft Windows 7 Enterprise and Windows 10 Enterprise
- High level knowledge of computer hardware (internal components and peripherals) with emphasis on the latest Apple MacBook Pro laptop hardware
- Knowledge of Office Productivity Tools - Microsoft Office 2016. Office 365, OneDrive, etc.
- Working knowledge of Microsoft SCCM
- Working knowledge of Microsoft Active Directory
- Experience with BYOD endpoint management (iPad, iPhone, Android, Windows)
- Medium to high level understanding of enterprise network topologies
- Exposure to Virtual Machine solutions (VMware, Parallels)
- Some Scripting knowledge – Windows PowerShell, Bash, etc.
- Knowledge of best IMAC practices
- Exposure to VOIP and conferencing technologies (Cisco TMS, Tandberg units a plus)
- Strong understanding of IT Security best practices and exposure to related software solutions
- Familiarity with JAMF Pro Apple hardware management a plus
- Familiarity with latest HP/Dell laptop, desktop, and workstations a plus
- Experience in engineering automated solutions

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