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Kundenberater Service & Design (w/m) Inbound Hast du Lust, unseren Kunden bei Fragen zu unseren Produkten weiterzuhelfen? Möchtest du Kleinunternehmen beim Erstellen kreativer Designs beraten und zu einem professionellen Marketingauftritt verhelfen?Dann suchen wir genau dich! Deine Rolle  Als Kundenberater bietest du unseren Kunden erstklassigen Service über Telefon, Email und Chat. Dabei bist du Ansprechpartner für alle Anliegen der Kunden in Zusammenhang mit deren Bestellung. Des Weiteren unterstützt du sie in der Erstellung von kreativen Designs ihrer Materialien und bietest eine bedarfsorientierte Marketingberatung an. Dein Ziel ist es, mit individueller und passgenauer Beratung die Kundenerwartungen zu übertreffen.  Unser Angebot- Lockere Arbeitsatmosphäre mit flachen Hierarchien im Zentrum von Berlin- Bezahlte 4-wöchige Trainingsphase als Start - Regelmäßige Coaching- und Trainingsphasen- Vielseitige Entwicklungsmöglichkeiten in einem schnell wachsenden Unternehmen- Überdurchschnittliches und entwicklungsfähiges Einstiegsgehalt- Attraktives Benefitpaket, das auch ein kostenfreies BVG-Ticket enthält- Teilzeit- (mind. 30h/ Woche) und Vollzeitbeschäftigung möglich- Weit im Voraus eingeteilte Schichtzeiten zwischen Montag - Freitag 08:00 - 21:00 Uhr, Samstag 09:00 - 18:00 Uhr- 20% Zuschlag, wenn Samstags gearbeitet wird (derzeit ca. 1 x monatlich) Dein Profil  - Erfahrung in der Kundenberatung- Ausgeprägte Affinität und Begeisterung für Design & Print- Deutsche Sprachkenntnisse auf muttersprachlichem Niveau- Exzellente mündliche und schriftliche Kommunikationsfähigkeiten- Sicherer Umgang mit PC, Internet und E-Mail- Serviceorientierte Mentalität Besuch uns auf http://lifeinvistaprint.com/ Hast du Interesse? Dann schick uns deine Bewerbung an berlinjobs@vistaprint.com. Wir freuen uns auf dich!
Location
DE-Berlin
 Helping our customers with all their questions around products and processes, providing consultancy on design and marketing - does that sound like something you could enjoy?Then we`d love to hear from you!  YOUR ROLE As a Customer Care Specialist you provide first-class customer service to Finnish customers via phone, email and chat. You are the main person of contact for our customers for any request with regards to their order. In addition, you advice specific to the customers business and their needs. Your goal is to exceed customer expectations and add value to their projects and business! OUR OFFER- Easygoing work environment with flat hierarchies in the center of Berlin- Paid training period in your first four weeks- Regular coaching and training sessions afterwards- Excellent career opportunities in a fast growing company- Appealing benefits package including free public transportation (BVG-Ticket)- Part-time (min. 30h/ week) and full-time positions available- Scheduled shifts from Monday to Friday 08:00 – 17:00YOUR PROFILE- Working experience in professional customer care and a pronounced service-oriented mindset  - Strong interest in eCommerce and marketing- Genuine passion for print and design- Native level speaker in at least one of the needed languages- Excellent communication skills, both verbal and written- Demonstrated resilience and problem solving ability You are welcome to find out more about us on Life in Vistaprint: http://lifeinvistaprint.com/ If you are interested, we will be happy to receive your application either via our application platform or via email to berlinjobs@vistaprint.com.
Location
DE-Berlin
 Helping our customers with all their questions around products and processes, providing consultancy on design and marketing - does that sound like something you could enjoy?Then we`d love to hear from you!  YOUR ROLE As a Customer Care Specialist you provide first-class customer service to Norwegian customers via phone, email and chat. You are the main person of contact for our customers for any request with regards to their order. In addition, you advice specific to the customers business and their needs. Your goal is to exceed customer expectations and add value to their projects and business! OUR OFFER- Easygoing work environment with flat hierarchies in the center of Berlin- Paid training period in your first four weeks- Regular coaching and training sessions afterwards- Excellent career opportunities in a fast growing company- Appealing benefits package including free public transportation (BVG-Ticket)- Part-time (min. 30h/ week) and full-time positions available- Scheduled shifts from Monday to Friday 08:00 – 19:00YOUR PROFILE- Working experience in professional customer care and a pronounced service-oriented mindset  - Strong interest in eCommerce and marketing- Genuine passion for print and design- Native level speaker in at least one of the needed languages- Excellent communication skills, both verbal and written- Demonstrated resilience and problem solving abilityYou are welcome to find out more about us on Life in Vistaprint: http://lifeinvistaprint.com/ If you are interested, we will be happy to receive your application either via our application platform or via email to berlinjobs@vistaprint.com.
Location
DE-Berlin
 Helping our customers with all their questions around products and processes, providing consultancy on design and marketing - does that sound like something you could enjoy?Then we`d love to hear from you!  YOUR ROLE As a Customer Care Specialist you provide first-class customer service to Swedish customers via phone, email and chat. You are the main person of contact for our customers for any request with regards to their order. In addition, you advice specific to the customers business and their needs. Your goal is to exceed customer expectations and add value to their projects and business! OUR OFFER- Easygoing work environment with flat hierarchies in the center of Berlin- Paid training period in your first four weeks- Regular coaching and training sessions afterwards- Excellent career opportunities in a fast growing company- Appealing benefits package including free public transportation (BVG-Ticket)- Part-time (min. 30h/ week) and full-time positions available- Scheduled shifts from Monday to Friday 08:00 – 19:00YOUR PROFILE- Working experience in professional customer care and a pronounced service-oriented mindset  - Strong interest in eCommerce and marketing- Genuine passion for print and design- Native level speaker in at least one of the needed languages- Excellent communication skills, both verbal and written- Demonstrated resilience and problem solving abilityYou are welcome to find out more about us on Life in Vistaprint: http://lifeinvistaprint.com/ If you are interested, we will be happy to receive your application either via our application platform or via email to berlinjobs@vistaprint.com.
Location
DE-Berlin
 Helping our customers with all their questions around products and processes, providing consultancy on design and marketing - does that sound like something you could enjoy?Then we`d love to hear from you!  YOUR ROLE As a Customer Care Specialist you provide first-class customer service to Dutch customers via phone, email and chat. You are the main person of contact for our customers for any request with regards to their order. In addition, you advice specific to the customers business and their needs. Your goal is to exceed customer expectations and add value to their projects and business! OUR OFFER- Easygoing work environment with flat hierarchies in the center of Berlin- Paid training period in your first four weeks- Regular coaching and training sessions afterwards- Excellent career opportunities in a fast growing company- Appealing benefits package including free public transportation (BVG-Ticket)- Part-time (min. 30h/ week) and full-time positions available- Scheduled shifts from Monday to Friday 08:00 – 21:00, Saturday 09:00 - 18:00 (on max. 5 days/ week)- 20% Premium pay, if worked on Saturday (currently about once a month) YOUR PROFILE- Working experience in professional customer care and a pronounced service-oriented mindset  - Strong interest in eCommerce and marketing- Genuine passion for print and design- Native level speaker in at least one of the needed languages- Excellent communication skills, both verbal and written- Demonstrated resilience and problem solving abilityYou are welcome to find out more about us on Life in Vistaprint: http://lifeinvistaprint.com/ If you are interested, we will be happy to receive your application either via our application platform or via email to berlinjobs@vistaprint.com.
Location
DE-Berlin
 Helping our customers with all their questions around products and processes, providing consultancy on design and marketing - does that sound like something you could enjoy?Then we`d love to hear from you!  YOUR ROLE As a Customer Care Specialist you provide first-class customer service to Danish customers via phone, email and chat. You are the main person of contact for our customers for any request with regards to their order. In addition, you advice specific to the customers business and their needs. Your goal is to exceed customer expectations and add value to their projects and business! OUR OFFER- Easygoing work environment with flat hierarchies in the center of Berlin- Paid training period in your first four weeks- Regular coaching and training sessions afterwards- Excellent career opportunities in a fast growing company- Appealing benefits package including free public transportation (BVG-Ticket)- Part-time (min. 30h/ week) and full-time positions available- Scheduled shifts from Monday to Friday 08:00 – 19:00YOUR PROFILE- Working experience in professional customer care and a pronounced service-oriented mindset  - Strong interest in eCommerce and marketing- Genuine passion for print and design- Native level speaker in at least one of the needed languages- Excellent communication skills, both verbal and written- Demonstrated resilience and problem solving abilityYou are welcome to find out more about us on Life in Vistaprint: http://lifeinvistaprint.com/ If you are interested, we will be happy to receive your application either via our application platform or via email to berlinjobs@vistaprint.com.
Location
DE-Berlin
¿Es usted una persona con don de gentes? ¿Le apasiona interactuar directamente con los clientes y ayudarlos a resolver sus problemas? ¿Puede comunicarse con fluidez tanto en inglés como en español? Como Especialista de atención al cliente (bilingüe) será responsable de resolver las preguntas de servicio al cliente respecto a productos, servicios y navegación en el sitio de manera profesional y eficiente, tanto en inglés como en español. El candidato seleccionado seguirá las directrices establecidas para respaldar nuestro compromiso de proporcionar un servicio de primera. Sus responsabilidades incluirán:- Responder todas las preguntas de los clientes a través de varios medios (teléfono, chat, email y otros medios según se vayan desarrollando) de manera cortés y profesional.- Realizar un diagnóstico preciso de los problemas y presentar soluciones/respuestas adecuadas en base a los procedimientos especificados.- Utilizar sistemas adecuados y los recursos disponibles según sea necesario para ayudar a responder cada solicitud.- Dar soporte y proporcionar información a todos los clientes internos y externos de manera cortés y profesional.- Participar en la comunicación y reuniones interdisciplinarias para respaldar al equipo/dominio/centro.- Cumplir con responsabilidades adicionales según corresponda. A su vez deberá aportar:- Como requisito mínimo un certificado de la escuela secundaria con créditos en el idioma inglés.- Deberá tener un dominio del idioma inglés y español tanto el a comunicación oral como escrita.- Por lo menos un (1) año de experiencia en servicio al cliente o ventas.- Preferiblemente experiencia en un ambiente de servicio al cliente de múltiples canales.- Conocimiento y/o interés en la tecnología de redes/Internet.- Alta motivación para actuar independientemente o para adquirir conocimientos o un conjunto de destrezas adicionales que le ayudarán a desempeñar su papel.- La capacidad de ofrecer excelente servicio al cliente y desempeñar múltiples tareas.- Estar dispuesto a recibir y actuar respecto a los comentarios obtenidos de varias fuentes.- Capacidad para aprender nueva tecnología rápidamente y tener la capacidad para utilizar múltiples sistemas. Presente su solicitud hoy mismo y aproveche esta excelente oportunidad para formar parte de esta organización mundial, dinámica y activa.
Location
JM-Montego Bay
About Cimpress: Cimpress N.V. (NASDAQ: CMPR) is the world leader in mass customization. For 20 years, the company has focused on developing software and manufacturing capabilities that transform traditional markets in order to make customized products accessible and affordable to everyone. Cimpress’ portfolio of brands include Cimpress, Albelli, Drukwerkdeal, Pixartprinting and others serve many customer segments across many applications for mass customization. The company produces more than 80 million unique products a year via its network of computer integrated manufacturing facilities. Lead Application Security Engineer  We are seeking a motivated and curious security engineer to provide leadership and guidance in the strategy, design, deployment, and operations of secure systems. The role will require a deep and broad understanding of Cimpress’s architecture and products and the ability to efficiently assess a wide array of threats.  What you'll do:- Perform threat modeling, architecture and source code reviews of our products- Design and establish our secure development lifecycle process- Penetration test our services and applications- Mentor and help grow other application security engineers- Build partnerships with other engineering teams, provide training in secure development practices and maintain related resources for their reference- Provide detailed guidance and support to teams in vulnerability remediation- Implement automated application scanning, static analysis and related toolsWho we're looking for:- Security engineers with deep empathy and a passion for concocting creative security solutions- Generalists who enjoy learning new things and have experience bootstrapping into a more specialized and diversified team- 7+ years of experience in some combination of the following disciplines: web application security, cloud security, infrastructure security, penetration testing, secure software development, security tools development, architecture review and threat modeling- Experience with AWS, Java, Python, Ruby, and other modern open source languages and toolsBonus Points for:- DAST or SAST experience, OWASP ZAP, Checkmarx, Veracode or equivalent- Vulnerability analysis and application reversing skills- Understanding of cryptography principles  
Location
US-MA-Waltham
Are you a people person? Are you passionate about interacting directly with customers and helping to resolve their issues? As a Customer Service Representative, you will handle customer service inquiries regarding products, services, and site navigation in a professional and efficient manner. The selected candidate will follow guidelines to support our commitment to providing world-class service to our customers.  Your role will involve:- Answering all customer inquiries in a courteous and professional manner- Performing accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures- Using appropriate systems and available resources as necessary to assist in responding to each request- Supporting and providing information to all internal and external customers in a professional and courteous manner- Participating in cross-functional communications and meetings to support the team/domain/center- Performing additional responsibilities as required In return you will bring:- The ability to provide excellent customer service while multi-tasking- Previous experience in a multi-channel customer service environment is preferred- Knowledge of and/or interest in internet/web technologies- Highly motivated to act independently and to acquire additional knowledge or skill sets that will aid in the role- Proficient verbal and written communication skills- A willingness to receive and act on feedback from various sources- The ability to learn new technology quickly and the ability to use multiple systems Apply today and take advantage of this exciting opportunity to be a part of this global, fast-paced and dynamic organization.   
Location
PH-Manila
CARE Specialist – Part TimeAre you a people person? Are you passionate about interacting directly with customers and helping to resolve their issues? As a CARE Specialist, you will handle customer service inquiries regarding products, services and site navigation in a professional and efficient manner. The selected candidate will follow established guidelines to support our commitment to providing world-class Service.Your role will involve:• Answering all customer inquiries through various channels (telephone, chat, email and any additional channels as developed)    in a courteous and professional manner• Performing accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures• Using appropriate systems and available resources as necessary to assist in responding to each request• Supporting and providing information to all internal and external customers in a professional and courteous manner• Participating in cross-functional communications and meetings to support the team/domain/center• Performing additional responsibilities as requiredIn return you will bring:• Secondary level education with a minimum of 5 o’level subjects including English (grade 1 or 2), Mathematics or Principles of    Accounts (grade 1, 2 or 3) and any 3 other subjects. Information Technology is a plus.• At least one (1) year of customer service or sales experience• Must be available to work between the hours of 4:00 PM and midnight, 7 days per week.• Previous experience in a multi-channel customer service environment preferred• Knowledge of and/or interest in internet/web technologies and social media• Highly motivated to act independently and to acquire additional knowledge or skill sets that will aid in the role• The ability to provide excellent customer service while multi-tasking• Excellent verbal and written communication skills• The ability to learn new technology quickly and the ability to use multiple systems Take advantage of this exciting opportunity to be a part of this global, fast-paced and dynamic organization.  
Location
JM-Montego Bay
Driven by Curiosity Are you interested in designing and building cutting edge software? Then read on!At Vistaprint, we believe that everything we do has a lasting impact on our customers and on each other. It begins and ends with a passion for helping our customers succeed. To give them our best, we empower our team with the autonomy they need to make smarter decisions and pursue higher value. We thrive on exploration, collaboration, and helping every customer grow their business beyond imagination. Fuelled by technology and innovation, we are so much more than business cards. Putting Your Expertise to WorkWe have opened a European Software Engineering hub in Prague. We are looking for multiple talented engineers to help us develop our platform and work on some really exciting projects.As a Software Engineer, you will help scale our offering for our global eCommerce customers. You will join one of our squads as they develop new solutions tackling areas such as data science, security, and digital marketing. Your expertise will have a significant impact on our ever-growing product catalog.  In Vistaprint, you will· Work in a small, co-located, highly collaborative, self-organizing team· Decide how your team works and what technologies you use· Throughout the design, development, and delivery stages you will surprise yourself with new levels of professional and personal growth You’ll Be Familiar With· Full stack development· Continuous integration (we use Jenkins, Artifactory and others)· Automated testing · Agile development using Scrum or Kanban· Learning new skills. Be ready to get your hands on the latest technology! Experience We’re Looking For· We’re looking for junior developers as well as experienced hands· Software design skills· C# .NET or Java preferred but not required· SOA development of RESTful services· Exposure to Big data and Cloud technologies are a plus· Ability to work productively on cross-functional teams· Strong written and oral communication skills, detail-oriented and proactive mindset Our People Are Your People We truly believe in the innovation and creativity of our people at Vistaprint. Trusting them to understand the needs of our customers and to take the lead on finding better solutions is what we’re made of. When you work with us, you’ll be surrounded by ambitious and energetic individuals who challenge each other every day. When you come to us with inventiveness, ingenuity, humility, and endless curiosity, you’ll see that our people are your kind of people. THESE ARE FULL TIME AND PERMANENT JOBS within a fun, start-up feel, international work environment. If the above sounds interesting to you don’t hesitate to apply (using a resume in English), we look forward to hearing from you!   
Location
CZ-Prague
Driven by Curiosity. At Vistaprint, we believe that everything we do has a lasting impact on our customers and on each other. It begins and ends with a passion for helping our customers succeed. To give them our best, we empower our team with the autonomy they need to make smarter decisions and pursue higher value. We thrive on exploration, collaboration, and helping every customer grow their business beyond imagination. Fueled by technology and innovation, we are so much more than business cards. Putting Your Expertise to Work As Principal Software Engineer, you will help scale our unique design services for our global eCommerce customers. You will be the technical leader for the Prague-based squads, supporting the teams with your engineering expertise and contributing to the overall Vistaprint technology roadmap. Your eCommerce expertise will have a significant impact on our ever-growing platform. You will mentor the teams; always seeking ways to improve, communicate openly, and be an active problem-solver. Throughout the design, development, and delivery stages you will surprise yourself with new levels of professional and personal growth. You’ll Be Familiar With- Server side web development with ASP.net MVC Razor- Continuous integration using Jenkins, rake, and Artifactory- Software architecture best practices- Automated testing using NUnit, SpecFlow, Watir, and Cucumber- Agile development using Scrum, Kanban, or XP Experience We’re Looking For- BS/MS in Computer Science, MIS, CIS, or equivalent- At least eight years of relevant industry experience, preferably in the eCommerce space- Object oriented design- C# .NET (preferred) or Java- Client side programming using jQuery, handlebars, backbone.js, and less- SOA development of RESTful services- Experience with leading engineering teams of varying skillsets- Ability to work productively on cross-functional teams- Passion for coding and hands-on development- Strong written and oral communication skills, detail-oriented and proactive mindset Our People Are Your People We truly believe in the innovation and creativity of our people at Vistaprint. Trusting them to understand the needs of our customers and to take the lead on finding better solutions is what we’re made of. When you work with us, you’ll be surrounded by ambitious and energetic individuals who challenge each other every day. When you come to us with inventiveness, ingenuity, humility, and endless curiosity, you’ll see that our people are your kind of people. Equal Opportunity EmployerVistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status or marital status. 
Location
CZ-Prague
At Vistaprint, we believe that everything we do has a lasting impact on our customers and on each other. It begins and ends with a passion for helping our customers succeed. To give them our best, we empower our team with the autonomy they need to make smarter decisions and pursue higher value. We thrive on exploration, collaboration, and helping every customer grow their business beyond imagination. Fueled by technology and innovation, we empower millions of small businesses owners around the world to realize their dreams. As the Lead Systems Administrator for our NOC (Network Operations Center,) you will split your time between providing hands-on, support for worldwide Vistaprint production and critical enterprise systems (approximately 85% MS Windows, 15% Linux) and supervising a small team of Systems Administrators.This position requires flexibility to work at different hours all over the week days. Your role will involve:- Monitoring and supporting Vistaprint’s production systems using proprietary and third-party tools- Identifying, triage and escalating production-related issues in a timely manner- Keeping key stakeholders “in the loop”- Providing email, chat, phone and remote administration support to other Technicians and Vistaprint end-users- Creating, assigning or escalating Service Desk tickets to proper support entities- Remedying all Service Desk tickets within the Administrator's capacity- Working within the pre-defined SLA matrix- Maintaining and creating documentation as needed- Fill in for sick or vacationing NOC Systems Administrators on an as-needed basis In return, you will bring:- License Degree in Information Technology, Computer Science or Equivalent- 1+ years experience supervising a team of Systems Administrators- 5+ years experience administrating and troubleshooting for Microsoft operating systems and applications- The ability to multitask and work in fast paced environment- Understanding of routers, switches and networking technology- Experience scripting and automating of systems administration tasks- Experience with Active Directory and with server monitoring tools- Familiarity with remote administration tools and server virtualization- Supervise and evaluate NOC systems administrators- Ensure the NOC is staffed 24x7x365 and there is smooth transition between shifts- Contribute to the planning and coordination of events such as planned maintenance as a representative of the team- Create and improve Standard Operating Procedures and support processes, communicate them to the team- Act as an alternate supervisor/subject matter expert for several team-specific functions, including monitoring management, software tool development, production code releases and patch coordination- Basic understanding of SAN and NAS products- Experience with HP server hardware a plus- Experience with Microsoft IIS and/or Apache is a plusFor those excited about the possibility of developing a career as a Lead Systems Administrator please apply online submitting your CV in English.                        
Location
TN-Tunis
Manufacturing Engineer In Venlo staat ons moderne machinepark waar al onze producten worden bedrukt (visitekaartjes, posters, mokken, raamstickers, flyers, kaarten, fotogeschenken en nog veel meer). Ons machinepark bestaat uit 31.500 m2 met een 200-tal grote machines, genoeg ruimte dus om dagelijks bezig te zijn met mooie uitdagingen als Manufacturing Engineer.  Wat ga je doen?Als Manufacturing Engineer werk je nauw samen met operationele afdelingen voor het realiseren van (technische) product- en procesverbeteringen. Je signaleert, ontwikkelt en implementeert initiatieven die kosten verlagen, productie verhogen en/of kwaliteit verbeteren. Je leidt of neemt deel aan (internationale) projecten. Dit kunnen onder andere projecten zijn voor het introduceren van nieuwe producten en het installeren van nieuwe apparatuur. Je werkt nauw samen met Operations, Maintenance teams, Global Engineering en Lean groepen. Daar waar nodig is ontwikkel en verzorg je trainingen.Naast het continu verbeteren bied je tevens dagelijkse technische ondersteuning aan de operatie.  Wie zoeken wij?Wij zoeken een duizendpoot, een zelfstartend persoon die van nature een kartrekker is. Iemand die ervaring heeft met process engineering, Lean en Continious Improvement. Bij voorkeur weet je ook wat van chemische technologie af. Complexe problemen ga je niet uit de weg en je durft beslissingen te nemen. Daarnaast weet je andere afdelingen te motiveren en in de juiste richting te sturen.   Verder beschik je over:- Een relevante HBO-/Bachelor diploma met relevante werkervaring - Ervaring met projectmanagement en zeer goede kennis van Lean- Sterke analytische en communicatieve vaardigheden- Zeer goede beheersing van de Engelse taal in woord en geschrift- Geen moeite met incidentele reizen Wat kun je van ons verwachten?Vistaprint is een internationale organisatie die continu in ontwikkeling staat door onze groei. Dit betekent dat ook onze medewerkers continu ontwikkelen en groeien. In Venlo heerst een informele werksfeer waar collega’s gedreven en energiek zijn, hierdoor wordt het beste in elkaar naar boven gehaald. Verder kennen wij goede primaire en secundaire arbeidsvoorwaarden, geheel afgestemd op jouw ervaring. Iedere 5 jaar die je bij ons in dienst bent krijg je 2 extra weken vrij op kosten van Vistaprint. Wil je graag doorgroeien in de toekomst? Ook daarvoor zijn er voldoende mogelijkheden.  Wie is Vistaprint dan precies?Vistaprint, onderdeel van Cimpress, maakt professioneel marketingmateriaal (visitekaartjes, posters, mokken, raamstickers, flyers, kaarten, fotogeschenken en nog veel meer) voor vele ondernemers en consumenten van over de hele wereld. Wij kenmerken ons door een uitgebreid aanbod van kwaliteitsproducten tegen betaalbare prijzen en het eenvoudige ontwerpproces ervan.Inmiddels zijn we al 20 jaar verder, maar Vistaprint heeft zijn marktleiderspositie nog altijd gehandhaafd. Onze producten en servicemogelijkheden zijn wij blijven uitbreiden en onze technologie altijd blijven ontwikkelen. In het Limburgse Venlo staat ons moderne machinepark waar onze producten worden geprint. Meer over ons te weten komen? Neem een kijkje op onze website http://www.vistaprint.nl/  Geïnteresseerd? Klik dan direct op solliciteren! Voor vragen kan je contact opnemen met Cinthanie van der Burg (Corporate Recruiter) cvanderburg@vistaprint.com of 077-8507658 
Location
NL-Venlo
Tunis, Tunisia Customer CARE Specialist( Italian) Job | VistaprintIn qualità di operatore del servizio clienti CARE, dovrai gestire, in modo efficace e professionale, le domande e le richieste provenienti dai clienti riguardo a prodotti, servizi e navigazione del sito. La risorsa selezionata dovrà seguire linee guida prestabilite allo scopo di fornire uno dei migliori servizi assistenza clienti al mondo.La risorsa selezionata si occuperà di:• Rispondere alle domande dei clienti ricevute attraverso vari canali (telefono, chat, e-mail e altri canali che potrebbero essere aggiunti in futuro) in modo cortese e professionale.• Realizzare un'analisi dettagliata delle domande e delle richieste dei clienti e fornire risposte o soluzioni adeguate in base a procedure predefinite.• Utilizzare sistemi adatti e risorse disponibili per rispondere alle richieste dei clienti.• Assistere e fornire informazioni ai clienti interni e esterni in modo cortese e professionale.• Partecipare a riunioni con team di aree diverse e comunicare con questi.• Assumere responsabilità aggiuntive se richiesto.Si richiede:• Preferibile laurea in Marketing o Business Administration.• Ottima conoscenza della lingua italiana.• Esperienza lavorativa di almeno 1 anno in posizioni di assistenza clienti.• Preferibile esperienza lavorativa in contesti di servizio clienti multi-canale.• Capacità di fornire servizio clienti eccellente durante lo svolgimento di altre attività correlate.• Esperienza in graphic design e/o programmi per l'elaborazione di immagini costituiranno un plus.  
Location
TN-Tunis
create multiple products for the customer and ensure they meet design standards and modify them as needed using their design skills and company’s proprietary tools.  Key Outputs                                        - Achieve high quality standards as defined for print review processes- Create new design inspired from previous orders for customers- Matching products and ensure they follow the graphic guidelines  Key Responsibilities /Duties- Processing designs from customers based on the process requirements and produce a high quality result useful for production ensuring customer satisfaction.- Achieve the targets set by the team lead/team manager.- Demonstrates a positive attitude.- Executes the processes as documented and made available.- Proactively raise issues regarding systems, tools, performance and processes.- Applies customer satisfaction oriented approach in his/her daily tasks.- Performs additional duties as requested by team lead/manager- Addresses the issues faced in the manufacturing facilities and provide necessary feedback to the team lead.- Involving in activities that induces continuous improvement in the skills required for the role Experience & Qualification  - Exhibits creativity skills that are at par with industry standards - Degree/diploma course in Graphics designing from a renowned institute or university- Demonstrates a high level of understanding about existing commercial designing software applications/CAD tools such as Adobe Illustrator or Corel Draw, Adobe Photoshop- Any knowledge/experience around embroidery digitization is a plus- 1+ years of experience with graphics designing (commercial/non-commercial)- 6+ months in DIFY workflow experience.  Additional characteristics and personal attributes will include:- Strong ethical behavior combined with unmatched passion, commitment and drive for quality excellence.- Fluent with verbal & written English communication- Knowledge of  MS Excel, Word and Outlook- Ability to adapt to new software applications/CAD tools- Adaptable style that is comfortable within a high energy, action oriented culture 
Location
TN-Tunis
 The Security Officer guards and patrols office grounds and property to protect against damages, theft, or harm caused by internal and external persons. They will purposefully patrol the premises to ensure building security. Maintain vigilance in their observation at access points to guard against larceny by employees, visitors and contractors. Verify validity of identifications/access passes of persons prior to allowing entry to the facility. Use computer systems to prepare access passes, oversee electronic surveillance, manage company records, detect and record breaches. Assist with investigation of suspected cases of fraud, theft, injury and other safety & security related breaches. Assist with the enforcement of safety and security policies and procedures. Duties are performed unarmed. Your role will involve:     - Monitoring, authorizing and controlling entry and exit of employees, visitors, contractors and other persons to premises so as to protect life and property- Preventing unauthorized access to restricted areas- Patrolling grounds and office floor- Answering routine inquiries and directing visitors to appropriate areas- Ensuring that all visitors and staff have vacated building at closing and performing security checks of all doors- Enforcing correction of infractions through verbal warning, expelling unruly persons and detaining more serious offenders for hand over to the proper authorities- Contacting emergency personnel in cases of emergency, such as fire or presence of unauthorized persons- Demonstrating continuous effort to improve operations, decreasing turnaround times, streamlining work processes and working cooperatively and jointly to provide quality seamless customer service.- Providing supervision of contracted security personnel and report breaches as needed.- Coordinating emergency procedures including evacuation and responding to employees in need of minor medical attention.- Accurately maintaining all records; safety and security related files and conducting routine audits of same.- Liaising with and maintaining good relationships with security forces in the interest of the organization.In return you will bring:- Minimum 5 CXC subjects including Mathematics & English- PSRA license is preferred- Minimum 3 years previous private security, military or law enforcement experience preferred.- First Aid and/or CPR certification preferred.Additional Traits/competencies:- Self-disciplined, impeccable integrity and character- Ability to work with all levels of management.- Excellent written and oral communication skills.- Ability to meet any necessary physical requirements of the position.- Ability to work in high stress environment and handle emergency situations.
Location
JM-Montego Bay
As a member of Vistaprint's Customer Analytics Team, you will perform detailed analyses of customer behavior in order to optimize the customer experience and help maximize our customers’ lifetime value.  This detail oriented professional will work closely with marketers to understand business needs, translate business needs into an actionable measurement plan and present associated findings and recommendations.  Data-driven insights about customer behavior play a key role in Vistaprint’s strategy, making this a highly visible role. What you’ll do all day:- Testing and Measurement. Design and execute sophisticated A/B and multivariate tests to optimize the customer experience and maximize sales; analyze results to provide insights and recommendations to the business.- Data Mining and Modeling.  Apply your advanced data mining knowledge to our 10 million strong customer base. Identify opportunities to drive marketing differentiation, improve the customer’s experience, and drive repeat shopping behavior.  Incorporate transactional history and website activity into multivariate analyses and statistical models.- Data Exploration, Visualization, and Dashboarding.  Identify trends and drivers, perform exploratory data analysis and present views that will provide visibility into business performanceYou’ll be measured on how well you:- Drive insights.  Solve challenging business problems, learn new tools and techniques, work through the data, and find the meaningful insights that will help improve our business- Partner and communicate.  Work closely with marketers and other project stakeholders to frame the learning agenda and communicate actionable findings- Deliver results.  Utilize strong organization skills and attention to detail, and effectively manage projects supporting multiple business initiativesWe’re looking for someone who:- Has a strong orientation for data and technology.  You are proficient in programming (SQL is a must, SAS experience is a plus) with expert skills in Microsoft Excel. - Has a passion for data. You are comfortable with exploratory analysis and statistical techniques, and are driven to find meaningful patterns and trends in the data.  Experience with data visualization tools such as Tableau and statistical tools such as R is desirable.- Is a resourceful and driven problem solver.  You enjoy and have demonstrated ability tackling complex problems, drawing inferences from data, and using your analysis skills and business acumen to identify solutions.  You have excellent organizational skills, strong attention to detail and ability to effectively manage projects supporting multiple business partnersAnd a few reasons you might love it:- You'll grow and learn a lot.   You will be exposed to a wide range of projects in our growing company, work with amazingly talented colleagues, and have the opportunity to solve a diverse set of problems.- You’ll have the opportunity to make a difference. You’ll be working on projects that can have a real impact on decisions – we are a very data-driven company- You’ll love your colleagues and teammates.  You will work with people who are as energetic, smart, and driven as you are.  Our Analytics organization is a global team with talented professionals from different specializations and backgrounds.
Location
US-MA-Waltham
  About Cimpress/VistaprintCimpress is the world leader in mass customization. For 20 years, the company has focused on developing software and manufacturing capabilities that transform traditional markets in order to make customized products accessible and affordable to everyone. Cimpress’ portfolio of brands include Vistaprint, Albelli, Drukwerkdeal, Pixartprinting and others serve many customer segments across many applications for mass customization. To learn more, visit http://www.cimpress.com. A fantastic opportunity to join a brand new facility, that is part of a fast growing, multinational organization. This position is responsible for managing material flow throughout the plant. Making sure departments are well stocked to print our poducts. RESPONSIBILITIES AND EXPECTATIONS:- Move, lift and stack material using hand trucks and other devices as required- Ability to follow and understand WIP management process- Moves material throughout delivery areas ensuring that proper routing of material is followed (FIFO)- Responsible for timely and accurate delivery and pick up of material- Attention to detail with delivery of work in progress- Actively contribute to continuous improvement initiatives- Use power Walkies or other material movement equipment as needed (such as: Power Tugger Cart)- Other duties as assigned by management. ELIGIBILITY REQUIREMENTS:    Logistics Driver Operator – Technical § Team player who is reliable, eager to learn, and rotate through the various operations§  Excellent communication skills. § Strong dedication to team member morale, customer service, safety, quality and delivery§ Ability to multitask.§ Ability to work accurately under time constraints§ Ability to work independently and meet production expectations  Logistics Driver Operator – Experience § Previous work experience handling and delivering materials.§ Ability to operate various material handling equipement preferred.  Logistics Driver Operator – Education § High School Diploma or Equivalent § Training/Certifications for material handling equipment a bonus.
Location
US-NV-Reno

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